privacy policy.
privacy policy - raksys.
1. introduction
raksys. ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes1 how we collect, use, and share your personal data when2 you use our services, visit our website, or otherwise interact with us. We are a UK-based IT consultancy firm, and we are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. data controller
racksys. is the data controller responsible for your personal data.
Our Contact Details:
[Your Company Name]
[Your Company Address]
[Your Company Email Address]
[Your Company Phone Number]
3. information we collect
We may collect the following types of personal data:
Contact Information: Name, address, email address, telephone number.
Business Information: Company name, job title, industry.
Technical Information: IP address, browser type, operating system, device information, website usage data.
Service Information: Information related to the services we provide to you, including project details, communication records, and support requests.
Marketing Information: Preferences for receiving marketing communications.
Financial Information: Payment details (where applicable).
Recruitment Information: CVs, application forms, and related information when you apply for a job with us.
4. how we collect your information
We collect your personal data in various ways, including:
Directly from you: When you provide information through our website, email, telephone, or in person.
Automatically:3 Through cookies and similar technologies when you visit our website.
From third parties: Such as business partners, public databases, and social media platforms.
5. how we use your information
We use your personal data for the following purposes:
To provide and manage our services.
To communicate with you, including responding to inquiries and providing4 support.
To process payments and manage accounts.
To improve our website and services.
To send marketing communications (where you have consented).
To comply with legal obligations.
To recruit and manage employees.
For legitimate business interests, such as data analysis, fraud prevention, and business development.
6. legal basis for processing
We process your personal data based on one or more of the following legal bases:
Contract: Processing is necessary for the performance of a contract with you.
Consent: You have given us consent to process your personal data for a specific purpose.
Legal Obligation: Processing is necessary to comply with a legal obligation.
Legitimate Interests: Processing is necessary5 for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do6 not override those interests.
7. sharing your information
We may share your personal data with:
Service providers: Third-party vendors who7 assist us with providing our services, such as IT support, payment processing, and marketing.
Business partners: Companies we collaborate with to provide services.
Legal authorities: When required by law or to protect our rights.
Other third parties: With your consent.
8. international transfers
We may transfer your personal data to countries outside the UK. We will ensure that appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses8 or ensuring the recipient country has an adequacy decision from the UK government.
9. data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.9
10. data retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected,10 including for the purposes of satisfying any legal, accounting, or reporting11 requirements.
11. your rights
You have the following rights regarding your personal data:
Right to access: You can request a copy of the personal data we hold about you.
Right12 to rectification: You can request that we correct any inaccurate13 or incomplete personal data.
Right to erasure: You can request that we delete your personal data in certain circumstances.
Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: You can request14 that we provide your personal data in a structured, commonly used, and machine-readable format.
Right to object: You can object to the processing of your personal data15 in certain circumstances, including for direct marketing purposes.
Right to withdraw consent:16 If we are processing your data based on consent, you can withdraw your consent at any17 time.
Right to complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO).
12. cookies and similar technologies
We use cookies and similar technologies to collect information about your website usage. You can manage your cookie preferences through your18 browser settings.
13. changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new19 policy on our website.20
14. contact us
If you have any questions or concerns about this Privacy Policy, please contact us at [Your Company Email Address].
information commissioner's office (ico)
website: ico.org.uk
address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
phone: 0303 123 1113